NEWSNews

2020.9.21[Merchandise]

[Apology] Regarding the design error of the checkered tie to be released on September 18 (Fri)

Thank you very much for always giving warm support to FC Tokyo.
The design of the "Checkered Tie" that went on sale from Sep 18 (Fri) has been found to be different from the originally planned design.
As a result, we will suspend the sale of the corresponding product.

We deeply apologize for any inconvenience caused to those who have purchased the corresponding product.

[Error] TOKYO DOROMPA silhouette none



 ↓
[正] TOKYO DOROMPA silhouette available



□Refund Policy
If you would like a refund, please contact the following:
・Purchased at the official online shop
▽Inquiry form
https://store-jleague.faq.rakuten.net/form/inquiry

・Purchased at the official shop
Please contact the official shop where you made your purchase directly.
◇Official shop list here

・Purchase at stadium goods store
Euro Sports Ajinomoto Stadium Store
TEL:042-440-3220
▽Contact Form
https://www.euro-sports.jp/fctokyo/contact/

□Notes
・Refunds will be given in exchange for the corresponding product.
- Returns and refunds can only be made at the store where the product was purchased. Please note that we cannot accept returns or refunds at any other store.
・If you are unable to visit the purchasing store due to reasons such as living far away, please contact the following inquiry desk.

□Inquiry Desk for this matter
FC Tokyo Merchandising Department
Email address: md@fctokyo.co.jp

We will make every effort to prevent a recurrence and ensure that such incidents do not happen again. Thank you for your continued support.
Continued support and encouragement to FC Tokyo are greatly appreciated.