NEWSNews

2021.2.12[Ticket]

To all 2021 SOCIO・Club Support Members

Information regarding the delivery date of SOCIO cards and membership cards for those who have applied for annual tickets and club support members for the 2021 season.

【Notes】
We have enclosed a schedule, but please note that it is based on the schedule as of January 22, 2020 due to shipping arrangements.
Changes from the enclosed schedule:
・<2021 J League YBC Levain Cup> Schedule for the group stage, as announced by the club on 2/9 (Wed), the kickoff time for the first match against Tokushima Vortis has been changed from 19:00 to 18:00.
◇For more details, please click
here


□Regarding delivery of annual tickets
Regarding the delivery of annual tickets, please see the following. Thank you. If you have also applied for Club Support Membership, we will send the annual tickets together with it. If you have not applied at the same time, they will be sent separately.
Please note that the matches on 3/3 (Wednesday) against Tokushima and 3/6 (Saturday) against C Osaka will be restricted matches. As originally announced, these matches will be "unavailable for entry with SOCIO card". Therefore, please be aware that everyone will need to purchase tickets and enter the stadium on their own.
・Details of ticket sales for the Tokushima match on 3/3 (Wednesday) are here
・Ticket sales details for the C Osaka match on Mar 6 (Sat) are available here

▷Recruitment starts ~ Jan 19 (Tue) for those who have made payment
⇒Annual ticket set will be shipped sequentially starting from Feb 19 (Fri)

※Please note that it may take up to 1 week from the above shipping date for the items to be shipped sequentially.
※Please note that you cannot specify the delivery date or time before delivery.
※If you are not at home at the time of delivery, the delivery company (Yamato Transport) will leave a notification slip in your mailbox, etc. Please contact the phone number listed on the notification slip and proceed with redelivery.

▷For those who have made payment after January 20 (Tue)
⇒The tickets will be handed out at the home game venue after the Tokushima Vortis match on 3/3 (Wed). Please note that it may take significantly longer to receive the tickets due to infection prevention measures, etc.
Once the date and location are decided, we will inform only the applicable individuals separately.

□Inquiries about annual tickets
FC Tokyo CRM Department
MAIL: socio@fctokyo.co.jp

□Delivery for club support members
Shipment is scheduled for the following dates, thank you for your cooperation.

▷For those who have completed payment by January 31 (Sun)
⇒Shipment will be made at any time from February 19 (Fri)
※Even for people with the same address, the arrival may be delayed by a few days depending on the shipping status.
If you do not receive it by Feb 28 (Sun), please contact the following inquiry desk.

▷For those who completed payment between Feb 1 (Mon) and Feb 21 (Sun)
⇒Scheduled to be shipped on Feb 26 (Fri)

▷For those who completed payment between Feb 22 (Mon) and Feb 28 (Sun)
⇒Scheduled to be shipped on Mar 5 (Fri)

▷For those who complete payment after Mar 1 (Mon)
⇒Shipped within approximately 2 weeks after payment.

□Inquiry desk for shipping
FC Tokyo Club Support Member Office
MAIL:csm@fctokyo.co.jp
TEL:050-3333-7896 (Tue-Fri 10:00-17:00)