[Updated: 4/5]
・We have added additional information about the changes to the re-entry gate.
Regarding this match, we will operate the game with a limit of 10,000 people due to the measures taken based on the J-League's new coronavirus infection control guidelines.
In addition to the J.League common spectator manners and rules, a new set of guidelines for preventing the spread of the novel coronavirus has been established. We will proceed with preparations in accordance with the J.League Guidelines for Preventing the Spread of the Novel Coronavirus during the super strict security measures and strict security measures for matches.
There is a possibility that restrictions, transition periods, and operating methods may change suddenly due to the spread of the new coronavirus infection, government announcements, and decisions by each local government.
□Things required of all visitors
(1) Please refrain from attending if it is difficult for you to do so.
・If you are not feeling well (e.g. fever, cough, sore throat, fatigue, abnormal taste or smell)
・If you have close contact with someone who is suspected of being infected with COVID-19, such as a family member or close acquaintance
・If you have traveled to a country or region where the government has imposed entry restrictions or a post-arrival observation period within the past 14 days, or if you have had close contact with a resident of such country or region
・If you have a history of testing positive for PCR,
①For symptomatic individuals, within 72 hours after symptoms have improved (even if it has been more than 72 hours since symptoms improved but less than 10 days since onset of symptoms).
②For asymptomatic individuals, within 10 days after testing positive for PCR.
(2) Please refrain from shaking hands, hugging, etc.
(3) Please maintain social distance (when entering and exiting, in lines for the restroom, etc.).
※Please use the restroom and shops during the period just before the start of the match or during halftime when it is particularly crowded, if possible, at a different time.
Please always wear a mask at the stadium.
※We will ask the staff to speak to those who are not wearing masks, so we appreciate your understanding and cooperation.
※Children under 2 years old can enter and watch the game without wearing a mask, as stated in the announcement by the Ministry of Health, Labour and Welfare (Question 12 regarding the impact on infants and children).
Children aged 2 and above are recommended to wear masks, but if they wear masks, parents and adults around them should wear them after paying sufficient attention to the child's health condition.
If the person is not feeling well or if it is difficult to wear a mask continuously, there is no need to force them to wear it. If the mask is not worn, we kindly ask for your cooperation in other infection prevention measures such as social distancing, along with the parents, for the prevention of infection.
(5) Please wash your hands and sanitize your hands frequently.
※Please bring disinfectant (portable bottle, etc.) as much as possible from the perspective of infection prevention.
(6) Alcohol sales will be conducted. However, please be aware that consuming alcohol may lead to increased excitement and a tendency to speak loudly, which could increase the risk of infection. If you choose to consume alcoholic beverages, please refrain from speaking loudly and causing inconvenience to other attendees. We kindly ask for your understanding and cooperation in preventing the spread of infection.
※Alcoholic beverages will be sold until the closing time of each store.
※Please transfer the contents of the bottle or can to a paper cup.
□Items to bring when watching a game
When visiting the stadium, please bring the following items in addition to your admission ticket.
・Mask
・Handkerchief
□Entry and exit to the stadium
(1)Your body temperature will be measured at the entrance gate, and if it is 37.5 degrees or higher, you will not be allowed to enter. Please note that even if you are denied entry, there will be no refunds. In addition, we may ask for your contact information when denying entry.
(2) Hand sanitizers will be installed at all entrances. Please be sure to sanitize your hands.
※Please bring disinfectant in portable bottles or similar containers and perform frequent hand sanitization from the perspective of infection prevention.
(3) We do not organize a waiting line to secure the order of entry before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The opening time is usually 90 minutes before kickoff, but please check the official website as it may be subject to change.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.
(4) Please use the following gates for each seat type as much as possible to avoid congestion. (Refer to the diagram below)
・Main 3 Gates: Main SS Designated Seat, Main S Designated Seat
・North Gate: Home UF Designated Seat, Home Seat
・Back 2 Gate: Back Center UF Designated Seat, Back Center Designated Seat, Back UF Designated Seat, Back Seat, South Side Seat
・South Gate 1: Visitor Seats
①Please make sure to bring your ticket stub or QR ticket with you when exiting the stadium at the gate.
At Gate 2, please present your ticket stub or QR ticket and we will distribute a re-entry card.
③Once you have confirmed your re-entry card, you will be allowed to re-enter.
Re-entry gates: Main Gate 4, Back Gate 1, North Gate 1 (see diagram above)
Re-entry hours: Opening (scheduled for 17:30) until halftime.
(6) We will not implement regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※When leaving, please leave enough space between yourself and those around you in front, behind, left, and right. Thank you for your understanding and cooperation.
□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage, etc.
(2) Greetings outside the mascot's area and in the concourse are not allowed.
※Details of mascot appearances will be provided on the official homepage, etc.
(3) Food and beverage sales will be conducted.
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Goods sales will be conducted.
※The stores where the event will be held will be announced on the official homepage, etc.
(5) Smoking areas are not provided inside the stadium.
□ How to Watch
(1) All seats are designated seats. When watching, it is prohibited to move from your seat (sitting next to someone without maintaining distance, moving to the front of the stand to talk to players, moving to a dry place in case of rain, etc.).
(2) Watching the game while wearing the visitor team's uniform and merchandise is only allowed in the "visitor seats". Cheering for the visitor team (clapping and applause only) is also only allowed in the "visitor seats".
(3) Even outside the stadium, please ensure social distancing and avoid actions such as shouting, singing, cheering, and gathering that pose a risk of infection.
(4) J-League's new coronavirus infection control guidelines state that "a distance of about one seat should be left in front, back, left, and right", but for the 4/7 (Wed) Sapporo match, we will sell tickets with a distance of three seats on the left and right.
▽After Deregulation
□Support Style
The following actions are prohibited.
・Inciting support
・Cheering by singing or shouting, blowing whistles
・Waving or spinning towels, scarves, flags, etc.
・Using megaphones, including Tramega
・Playing drums or other musical instruments
・High fives, shoulder-to-shoulder cheering
・Support using big flags
・Actions that may disturb other customers, such as displaying gate flags in seats
・Watching the game while standing
※Clapping and hand clapping are allowed.
※The use of drums, cheering harisen, etc. that can be played in your seat may be allowed at the discretion of the host club, but at FC Tokyo, in order to prevent the spread of infection and avoid trouble between visitors, it will continue to be prohibited for both FC Tokyo and visiting teams.
□Displaying Banners (Flags, Banners, etc.)
The location for displaying banners (flags, banners, etc.) is predetermined. Please do not display them in any other location. Please follow the instructions of the staff when displaying them.
【Banner Submission Designated Location】
・FC Tokyo Banner
Lower Stand: Home Seats, Back Seats, Back Center Seats (Some), South Side Seats, Front of Boundary Line Area
Upper Stand: Home Seats, Home UF Designated Seats, North Side of Back Seats, Back UF Designated Seats, Middle Aisle of Back Center UF Designated Seats, and Top Railing Section
・Visitor Team Banner
Lower Stand: Front of Visitor Seats
※Posting to the upper stands is not possible.
【Banner Display Time】
・FC Tokyo Banners
For those who are preparing banners (flags, banners) in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening.
Please note that we will also conduct temperature checks for those who have made prior preparations, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter. Thank you for your understanding in advance.
In addition, it is possible to display banners (flags, banners) after the gates are opened.
・Visitor team banners
will be displayed after the gates are opened.
※Pre-posting is not possible.
※Please confirm with the staff in advance before posting and follow their instructions.
※The use of duct tape when attaching banners is prohibited.
□Other Prohibited Items
・Please arrive at the stadium after the opening time.
・Please refrain from waiting near the player bus area and the entrance for officials.
・Those without tickets are not allowed to come to the stadium or its surroundings.
We kindly ask you to comply with the J-League Unified Prohibition Rules (J-League Common Viewing Manners & Rules) and the FC Tokyo Soccer Match Management Regulations, as well as the J-League Guidelines for New Coronavirus Infection Control.
□Q&A
Q1. Is there a shuttle bus?
A1. There will be no shuttle bus service for matches with a capacity limit of 10,000 people. Please use the regular bus service.
Q2. Will AO-AKA PARK be held?
A2. We will hold AO-AKA PARK with four food trucks at Onigiri Maru Square.
This will be treated as an outside event.
Q3. Are there any food and beverage stalls inside the stadium?
A3. Stadium shops are open for business. Please check the official website for store locations.
Q4. Is there a merchandise shop?
A4. The merchandise shop will be open for business, but sales will be reduced in scale compared to normal times.
Please also consider using the OFFICIAL ONLINE SHOP to avoid crowded places.
Q5. Is there a gachagacha?
A5. We sell gachapon, but instead of selling them through normal vending machines, our staff will hand you the products. Also, please refrain from engaging in activities that may cause crowding, such as exchanging products.
