Based on the government's declaration of a state of emergency and the J-League's policy on holding matches, we would like to inform you about the refund process for tickets for the Yokohama F.Marinos match on May 1 (Sat), which will be held as a remote match (without spectators).

We apologize for any inconvenience caused to those who have purchased tickets in anticipation of the match. We kindly ask for your understanding.

□Target Match
2021 Meiji Yasuda J1 League Sec. 12
May 1, 2021 (Sat) FC Tokyo vs Yokohama F.Marinos (Kickoff at 14:00/Ajinomoto Stadium)

□About ticket handling
All tickets for this match will be refunded.
※All purchased paid tickets and parking tickets are eligible for refund.

□About ticket refunds
We are currently adjusting the refund process for both paper tickets and QR tickets, and we plan to announce the details on the FC Tokyo website around late May, once the details are finalized.

For those with paper tickets
We plan to provide refunds at convenience stores (Seven-Eleven stores) where tickets were issued.

For QR ticket holders
We plan to refund you through bank transfer using the Pia (Wellnet remittance service). We will send you an email regarding the procedure before the start of the refund process.

Please keep your tickets safe until the refund method details are determined.

□Regarding the handling of resale tickets
Regarding the resale transactions that were made for the match, we will process all cancellations by June 6 (Fri). Therefore, sellers and buyers will receive cancellation notifications via email from J-League Tickets. Please be aware of this in advance.

After the cancellation process is executed, the rights to the QR ticket will be returned to the seller, so the seller will need to handle the refund.