NEWSNews

2021.8.19[Ticket]

Regarding the test introduction of seat change (upgrade) service

FC Tokyo will test the service of allowing customers who purchased QR tickets through J-League Tickets starting from the Meiji Yasuda J1 League Sec. 28 match against Kashiwa Reysol on September 12, 2021 (Sun) at 19:00 (kickoff) at Ajinomoto Stadium to change their seats even after purchase.

What can be done with the seat change (upgrade) service
①Ticket upgrade
Example: If you change from a home seat (2,600 yen) to a main S designated seat (5,500 yen), you can make the change by paying the price difference of 2,900 yen and a seat change fee of 110 yen per ticket.

② Seat change within the same grade
Example: If you purchased a ticket in a location close to the pitch in the Main S section, but you would like to change to a seat under the roof due to the weather forecast on the day of the match, you can change your seat by paying a seat change fee of 110 yen per ticket.

③ Adding the number of tickets purchased and changing seats purchased in advance
Example: If you have purchased one ticket for the back seat and would like to purchase additional tickets for accompanying guests in adjacent seats, you can make changes and additional purchases by paying a seat change fee of 110 yen per ticket and an additional purchase of 3,400 yen in advance.

Regarding the acceptance period for seat change service
Seat change service is available from the pre-sale date at 8:00 until the opening time on the day of the match.
Please check the game information for each match for opening hours, etc.

□Notes
※You cannot reduce the number of purchased tickets, downgrade, or receive a refund for the price difference.
※Target tickets: QR tickets only (credit card payment only)
※Seat change unit: If the number of tickets purchased and the amount paid are less than the specified amount, the service cannot be used.
Example: If you purchase 2 seats for 2,000 yen each (total of 4,000 yen)
A. Seat change to 3 seats for 3,000 yen each: ○
B. Seat change to 2 seats for 2,000 yen each: ○
C. Seat change to 1 seat for 4,000 yen: × (because it changes from 2 seats to 1 seat)
D. Seat change to 2 seats for 1,500 yen each: × (because it changes from 4,000 yen to 3,000 yen)
※User handling fee: A seat change fee of 110 yen/seat will be charged.
※Tickets purchased through J Ticket coupons or campaigns cannot be used.
※Club Support Member benefits tickets, corporate select tickets, and tickets obtained through preferential sales and invitation plans are not eligible. Please note that some seat types, such as pitch-side seats, are also not eligible.

□ Usage Guide
Please refer to the following before using.
https://www.jleague-ticket.jp/guide/seatchange