There was an issue where some people did not see their exchange numbers after purchasing AO-AKA PARK food in advance for the Kashima Antlers match, which started selling on Oct 20 (Wed).

Currently, the support is complete and the redemption number is displayed, so please confirm your order from here page.
In addition, for those who have purchased duplicates, we will handle cancellations and refunds at Uful Corporation.
We apologize for the inconvenience, but if you are affected, please enter the necessary information from the following Uhuru Corporation inquiry form and submit it.


□Event Details / Target Audience
Some customers who purchased with PayPay do not see the redemption number.


□Response Completion Date and Time
October 21st (Thursday) 0:45
※For those who are eligible, the order time on UriCall will display the corresponding completion date and time shown above.


□Cancellation and refund for customers who have purchased duplicate tickets
We will cancel and refund orders that are found to be duplicated for our customers.
Please fill in the necessary information in the following Uful Corporation contact form and submit it.
https://uhuru.co.jp/contact/sports/


＜Required Information＞
1. Store Name of Order
・Kashima Meat Industry Cooperative (Kashima, also available for motsu-ni)
・Meat Mountain
・Italian restaurant Kutteke Tei (also acceptable as Kutteke Tei)
・Hibiya Matsumoto Tower (also known as Hibiya, Matsumoto Tower)

2. Desired Pickup Time

3. Redemption Number
Example: "A001"
It will be a combination of letters and numbers.

4. Order Time Listed in Order History
Regarding cancellations and refunds, after submitting the form, we will process the refund within one to two days.
We apologize for any inconvenience caused.
Thank you for your continued support.


◇10/23 (Sat) Announcement of the Kashima Match AO-AKA PARK Mobile Order Service here