NEWSNews

2022.2.24[Match Information]

About manners at the 3/12 (Sat) Hiroshima match

In games during the COVID-19 pandemic, in addition to the J.League's common spectator manners and rules, we will also be following the "J League's COVID-19 Infection Control Guidelines as part of our preparations.
There is a possibility that restrictions, transition periods, and operating methods may change suddenly depending on the spread of the new coronavirus infection, government announcements, and decisions of each local government.


□About J-League's unified prohibition rules
FC Tokyo conducts safety management and security measures for matches based on its management regulations in order to provide a safe and comfortable match viewing experience for stadium visitors. We kindly ask for your support and cheering in accordance with the spirit of fair play, as well as compliance with the prohibited items within the stadium, J-League unified prohibited rules (J-League common match manners & rules), and management regulations.
Please note that whether or not such actions violate the match operation management regulations will be determined by the J-League or each club.
※If prohibited acts or acts that pose security problems as stipulated in the management regulations are committed, you may be asked to leave or be prohibited from entering.
Furthermore, please be aware that you may also be prohibited from entering other matches besides those held at the stadium where the violation occurred.
◇FC Tokyo match management regulations can be found here
◇J League unified prohibition rules (J League common spectator manners & rules) can be found here


□Regarding filming and use of footage inside the stadium during match broadcasts
Images taken for the purpose of broadcasting during the match (including concourses)
(including individual portraits of attendees, banners, flags, chants, and other creations) may be used in whole or in part (including still images) for purposes other than match broadcasts, so please be aware in advance.
(1) Use on large video screens inside the stadium and various monitors installed within the venue
(2) Use in J-League and club official media
(3) Use in news programs and related media
(4) Use in video works and various sales items produced by the J-League or those designated by the J-League (including partner companies)


□Requirements for all attendees
(1) If you are feeling unwell, please have the courage to refrain from attending.
・If you have symptoms such as a fever of 37.5°C or higher, cough, sore throat, fatigue, or abnormalities in taste or smell
・If you have received a positive diagnosis and are under behavioral restrictions by a medical institution (even if you received a positive result in a test before the diagnosis)
・If there are suspected infections among family members or close acquaintances
・If you have traveled to countries or regions that require entry restrictions or observation periods as mandated by the government within the past 14 days, and have received behavioral restrictions from public authorities
(2) Please do not engage in handshakes or hugs.
(3) Please maintain social distance (when entering and exiting, in restroom lines, etc.).
※Especially during the moments just before the match starts or during halftime, restrooms and concession stands may be crowded, so please try to use them at different times if possible.
(4) Please wear a mask at all times in the stadium.
※We recommend using non-woven masks with high collection efficiency.
※As per the Ministry of Health, Labour and Welfare's announcement, please continue to wear masks as a preventive measure even after vaccination.
※Staff will approach those not wearing masks, so we appreciate your understanding and cooperation.
※Children under 2 years old are allowed to enter and watch without wearing a mask, as stated in the Ministry of Health, Labour and Welfare's announcement (Question 10 regarding the impact on infants and children). For preschoolers aged 2 and older, wearing a mask is recommended, but if they do wear one, parents and surrounding adults should ensure the child's condition is closely monitored. If the child is unwell or has difficulty wearing a mask for an extended period, it is not necessary to force them to wear one. If not wearing a mask, we ask for cooperation in other infection prevention measures such as social distancing with the parent.
(5) Please wash your hands and disinfect your fingers frequently.
※From an infection prevention perspective, please bring disinfectant (portable bottles, etc.) as much as possible.
(6) Alcohol will be sold.
Drinking alcohol may lead to increased volume and risk of infection, so if you consume alcoholic beverages, please refrain from loud voices and avoid disturbing other attendees, and we appreciate your understanding and cooperation in preventing the spread of infection.
※Alcoholic beverages will be sold until the closing of each concession stand.
※Please transfer contents from bottles and cans into paper cups before entering.


□New items to bring for viewing
When attending the stadium, please bring the following items in addition to your entry ticket.
・Mask
・Handkerchief


□Prohibited items
Unless deemed particularly necessary by the operations and safety manager, please refrain from bringing in items listed in the J-League's unified prohibited items and the following:
・Bottles and cans
※Please transfer the contents of bottles and cans into paper cups at the entry gate before entering.
※Plastic bottles are allowed.
・Other items that security personnel deem likely to disrupt the operation or progress of the match, or pose a nuisance or danger to others


□Entry and exit to the stadium
(1) Temperature will be measured at the entry gate, and entry will not be allowed if it is 37.5 degrees or higher.
Even if entry is denied, refunds will not be issued, so please be aware in advance. Additionally, we may ask for your contact information when denying entry.

(2) Hand sanitizers will be installed at all entrances. Please be sure to disinfect your hands.
※From an infection prevention perspective, please bring disinfectant in portable bottles and disinfect your hands frequently.

(3) We do not organize the waiting line to secure the order of entry before the opening.
Please refrain from forming a pre-waiting line around the stadium.
The gate opening time is 120 minutes before the start of the game, but please check the official homepage as it may be subject to change.
※Please come to the venue with plenty of time to allow for social distancing.
※There may be a longer wait time for entry in order to prioritize safety.

(4) Please use the following gates for each seat type as much as possible to avoid congestion. (See the figure below)
・Main 3 gates: Main SSS reserved seat, Main SS reserved seat, Main S reserved seat
・North 2 gate: Home UF reserved seat, Home seat
・Back 2 gate: Back center UF reserved seat, Back center reserved seat, Back UF reserved seat, Back seat, South side seat, Seven Eleven seat
・South 1 gate: Visitor seat
*South side seat will be sold sequentially when either the home seat or back seat is sold out.


(5) Re-entry is allowed.
Re-entry gates: Main 4 gates, Back 1 gate, Back 3 gates (see diagram above)
Re-entry hours: From opening (scheduled for 13:00) until halftime [when temporarily leaving]
Please present your ticket stub or QR ticket at the gate to receive a re-entry card.
【Re-entry】
Please present your half ticket or QR ticket and re-entry card at the gate.

(6) There will be no regulatory expulsion, but we ask for your cooperation in infection prevention measures such as adjusting the time.
※When leaving, please leave enough space between you and the people around you in front, back, left, and right. Thank you for your understanding and cooperation.


□Events and Shops
(1) Events will be held with sufficient consideration for social distancing.
※Information regarding the events to be held will be provided on the official homepage, etc.
(2) Greetings from the mascot outside the venue and concourse, and details of appearances will be announced on the official website as soon as they are determined.
(3) Food and beverage sales will be conducted.
※Information about the food and beverage vendors that will be implemented will be provided on the official homepage, etc.
(4) Merchandise sales will be conducted.
※The stores where the event will be held will be announced on the official homepage, etc.
(5) No smoking areas are not installed inside the stadium.


□How to watch
(1) All seats are reserved. It is prohibited to move from your seat during the game. (You may not move to the front of the stand to talk to players or to a dry area during rain). Please watch the game from your designated seat.
(2) Lower home and visitor seats can be used as standing areas for cheering. The standing area does not require standing. It is an area where you do not have to tell people standing to "please sit down". Standing and watching in other areas is prohibited.
(3) Spectators wearing visitor merchandise are only allowed in the following areas.
Visitor seats, Main SS designated seats south side, Main S designated seats south side
※Main SS designated seats south side, Main S designated seats south side are mixed areas.
(4) Outside the stadium, please ensure social distancing and avoid actions that pose a risk of infection, such as speaking loudly, singing, cheering, and crowding.
(5) According to the J.League's new coronavirus infection response guidelines, we will implement infection prevention measures by formulating an "infection prevention safety plan" as designated by the government or prefectures, and the stadium capacity for the 2022 season will be available for sale without "seat spacing". However, for this match, please watch the game with a checkerboard pattern by leaving one seat empty in front, behind, left, and right.
※Please note that due to the structure of the stadium, there may be areas where seats are not regularly arranged. Thank you for your understanding in advance.


Support Style


(1) The following cheering actions are prohibited.
・Encouraging support (excluding leading hand clapping with drums)
・Cheering by singing and shouting, whistle blowing
・Use of megaphones including Tramega
・High fives, shoulder hugging
・Support using big flags
・Actions such as displaying gate flags in seats that may inconvenience other spectators
・Continuous standing during the match (excluding lower level home seats and visitor seats)
※Applause and hand clapping are allowed.

(2) Regarding the use of musical instruments
・Available instruments: drums only (no other instruments are allowed)
・Seats available for drum usage:
1. Some of the lower home seats (seat numbers: N17 161-174, N16 161-174, N15 161-173)

2. Visitor Lower Seats

(3) Regarding the use of large flags
・Definition of a large flag: Flag part (vertical 1m or more × horizontal 1m or more) + pole 1m or more
※If the size of the flag part and the pole is 1 meter or more in any one place, it will become a large flag.
・Area where large flags can be used
1. Lower level home seats (please refer to the image below)


2. Visitor Lower Seats
※Please note that it is prohibited to enter areas other than designated areas in order to ensure the safety of all visitors.
※Please be sure to pay close attention to the surrounding customers when using the large flag.
The organizer may prohibit the bringing in and use of items that are deemed to be defamatory, slanderous, racist, for advertising purposes, contrary to public order and morals, or otherwise inappropriate for the match venue.


□Prohibited Actions
Unless deemed particularly necessary by the operations and safety personnel, please refrain from any actions that are absolutely prohibited by the J League and the following items in any facility.
・The display or actions of banners (flags, banners, etc.) that could be perceived as defamatory or discriminatory are prohibited. If it is judged as defamatory or discriminatory by common sense or by our club, we will remove the displayed items and issue a warning for the actions. If the actions do not stop, you will be asked to leave. Additionally, if such prohibited actions occur, you may be subject to a ban on entry for subsequent matches.
・The use of duct tape when attaching banners.
・The bringing in and use of confetti, paper tape, and balloons.
・The use of laser pointers.
・Throwing of all objects including stones, coins, bottles, cans, fireworks, and smoke bombs from the stands.
・Deliberate reservation of space (flags, strings, tape, flagpoles, etc.). For more details, please check here.
・The bringing in and use of drums and large flags outside of designated areas.
・Actions such as "straddling, sitting, or standing" on the front fence of the stands.
・Standing on chairs or placing feet on the backrest of chairs while watching or cheering.
・Leaning over from the front of the upper stands while watching or cheering.
・Group cheering activities in the concourse.
・Actions recognized by security personnel as obstructing the operation or progress of the match, or that may cause inconvenience or danger to others.


□Regarding the Display of Banners (Flags, Banners, etc.)
The display locations for banners (flags, banners, etc.) are designated. Please refrain from displaying them outside of the specified locations. Please follow the instructions of the staff when displaying.

[Banners Submission Designated Location]



【Banner Display Time】
・FC Tokyo's Banner

For those who are preparing banners in advance, please gather at the "Euro Sports Ajinomoto Stadium Store Triangle Plaza" inside the stadium grounds 120 minutes before the opening. Please note that temperature checks will be conducted for those who are preparing in advance, and if the temperature is 37.5 degrees Celsius or higher, you will not be allowed to enter, so please understand in advance. Also, banner display after the opening is also possible.
・Visitor Team's Banner
It will be displayed after the opening. Pre-display is not possible.
※Please confirm with the staff in advance before posting and follow their instructions.
※The use of gum tape when attaching banners is prohibited.


□Other
・Please arrive at the stadium after the opening time when visiting.
・Please refrain from waiting near the player bus area or the staff entrance.
・Please do not come to the stadium or its vicinity if you do not have a ticket.
・If you would like to leave your stroller, please inform the staff at the entrance.
・There is no general parking at Ajinomoto Stadium, so please use public transportation.