From Saturday, June 4, 2022, we have been selling the 2022 FC Tokyo Onsite Card Series 1 at the Keio Department Store Shinjuku during the FC Tokyo Support Week. However, it has been discovered that some cards have a malfunction.
We apologize for any inconvenience or concern caused to our customers who have made a purchase.
For customers who have the corresponding card, we will send you a good product by the following procedure.

□Incident
・2022 FC Tokyo Onsite Card, N Card, there were duplicates and errors in the card serial numbers of the following six players.
【Corresponding Players】
Leandro, Sodai HASUKAWA, Hotaka NAKAMURA, Rei HIRAKAWA, Kojiro YASUDA, Henrique TREVISAN

・There was an error in the design of the card background for the 2022 FC Tokyo Onsite Card and SR Card.
【Player】
Shuto OKANIWA

※There is no problem with cards other than the above.


□Regarding exchange support
Please contact the on-site card exchange counter with the photo of the corresponding card, whether or not there is an original image on the back, your address, name, and contact information by email to info@pbridge.net or by DM to on-site card official SNS (Twitter) @all_onsite_card.
※The shipment of good products is scheduled for late June.
※We will also exchange the back side for customers who have the original image. (We will contact you again from the person in charge.)
※KING KONG Department Store Shinjuku Store and official shop cannot handle exchanges, etc. Please understand.


□Regarding the postponement of official shop sales
Jun 10 (Fri) - We have also decided to postpone the first round of sales at the official shop, which was scheduled for Jun. It will be postponed until late June.
We will inform you on our website as soon as the schedule is determined.
We apologize for any inconvenience caused to our valued customers who were looking forward to it.