[Updated: 9/13]
As announced by the J-League on Sep 9 (Fri), the entrance restrictions for spectator areas other than the vocal support area have been changed from 50% to 100%. However, due to infection prevention measures, the seating spacing in the vocal support area still needs to be maintained, so it will continue to operate with a maximum of 50%. For more details on the revised vocal support guidelines, click here.
We will hold the home games of October 2 as "Voice Support Applicable Matches".
Prior to the event, please check the changes and precautions for the regular event. In addition, for those who have selected the refund method for the home free seat SOCIO and those who have purchased the 2022 second half year ticket, we have set a period for accepting refund requests, so please apply within the period if you wish.
□Applicable Matches
①October 8, 2022 Meiji Yasuda Life J1 League
Sec. 32 Shonan Bellmare Match
(Kickoff at 3:00 PM/Ajinomoto Stadium)
Sec. 25 Cerezo Osaka Match on Oct 12 (Wed), 2022 Meiji Yasuda J1 League
(Kickoff at 19:00/Ajinomoto Stadium)
※Sep 3 (Sat) Yokohama F.Marinos match, Sep 18 (Sun) Kyoto Sanga F.C. match are not eligible matches. Please note that the matches will be held with the same viewing manners as before.
□Notes
1. Installation of cheering area
Only the following seat types will be designated as "cheering area" and will be assigned in a checkerboard pattern
・Home general admission lower level
・Visitor General Admission Lower Level
*The upper level stands are not "cheering sections".
※Please note that we will conduct ticket checks when entering the "Cheering Area," so please present your ticket when entering the area.
※Wearing a non-woven mask is required within the same area.
※Food and drink are allowed when vocal support is not being conducted before the match, at halftime, and after the match (bringing alcoholic beverages is not allowed). However, food and drink are not allowed during the match and when vocal support is being conducted before the match, at halftime, and after the match (except for hydration with non-alcoholic beverages).
※Please note that the seat type change service for designated seat SOCIO members to general admission seats is also available for this match. However, please be aware that seat type changes cannot be made if the corresponding seat type is sold out.
[Seating Chart]
【Regarding seat spacing】
For this match, in the home general seating area and the lower level of the visitor general seating area, which will be designated as the "vocal support area," please be seated with one seat space in between in a checkerboard pattern.
※Please note that there are areas in the stadium where seats are not arranged regularly due to the structure.
Seats will be sold by packing them together, except for the cheering area.
2. For those with SOCIO and corporate annual tickets
Based on the revised J-League guidelines for COVID-19 and the government's basic response policy, the cheering area will be limited to 50% capacity, while other areas will be at 100% capacity on Sep 9 (Mon).
As mentioned earlier, the "vocal support area" will have seats spaced apart, while areas other than the "vocal support area" will have seats arranged closely for seating.
【Dear SOCIO Members】
Seating with empty spaces between seats will only be available in the lower level of the home general seating area, and will be implemented in Pattern A. Regardless of the pre-allocated seating method, refund method, or second-half annual ticket, you can enter with your SOCIO card.
Refund reception will only be available for home general seating SOCIO members who have selected the refund method and purchased a second-half annual ticket. (See below 3.)
Also, for those home general seating SOCIO members who wish to watch the game in the "vocal support area," please obtain an admission ticket to the "vocal support area" in advance. (See below 4.)
[For corporate annual ticket holders]
Corporate annual ticket holders can use exchange tickets.
Please bring your ticket for the match and proceed to the exchange tent.
※For those with home general admission tickets, we will ask for your preference for the lower or upper level at the time of exchange and hand them to you.
3. Refund method selection and acceptance of refunds for home general admission tickets for the second half of the year for SOCIO
Regarding the refund method and second half of the year tickets, we have stated that "in the case of matches where seating is required with a limited number of seats, we will issue refunds."
For this match, those with home general admission tickets will need to have some seating space between certain areas, so we will be offering refunds to those who have selected the refund method and purchased a second-half season ticket within the home general admission SOCIO. This refund reception will be available only to those who wish to receive it.
[About the refund application method]
We have published the reception form URL on the member-only My Page for home free seat SOCIO members who have selected the refund method and purchased tickets for the second half of the year. Please log in to the member-only My Page and access the reception form from the "Announcement" section to submit your application.
◇Member-only My Page is here
※Refunds will be made after the end of the season
※Those who have applied for a refund will not be able to enter the Shonan Bellmare match on Oct 8 (Sat) and the Cerezo Osaka match on Oct 12 (Wed) with the SOCIO card. Additionally, the rights of resale and transfer will be lost.
※Refund applications are common for both the Shonan Bellmare match on Oct 8 (Sat) and the Cerezo Osaka match on Oct 12 (Wed). Please note that you cannot apply for only one of the matches, so please be aware of this in advance.
※Please note that for those who have applied for a refund, the resale and transfer period for the Kawasaki Frontale match on November 5 (Sat) may be shortened due to system settings.
[Refund Application Deadline]
Until Sep 7, 2022 (Wed) 23:59※The application period has ended.
4. Admission method to the "Voice Support Area" for SOCIO general admission seats
Since it is expected that many SOCIO members will attend, please obtain an admission ticket in advance to enter the "Voice Support Area".
▼Start date for obtaining admission tickets
<Oct 8 (Sat) vs Shonan>
Sep 16 (Fri) 10:00～
<Oct 12 (Wed) vs C Osaka>
Sep 20 (Tue) 10:00～
※Voice support area (home free lower layer) will not be available for sale, and "ticket acquisition" for home free seat SOCIO members will also be unavailable. If you wish, please proceed with the procedure as soon as possible.
▼How to acquire tickets (for home free seat SOCIO members only)
①Access the ticket sales page for FC Tokyo tickets
②Select "Voice support" for the home lower layer
③Select "Voice support area" ticket/QR ticket (J ticket) for "FC Tokyo" and "Home free seat SOCIO"
④Select "1 ticket" for the number of tickets (selecting 2 or more will result in an error)
⑤Confirm the details and select "Proceed to purchase procedure"
⑥Select "No payment" for the payment method and "QR ticket issuance" for the ticket receiving method
⑦Check the terms of use and select "Confirm purchase" to complete the acquisition
※After completing the ticket acquisition, the acquired tickets will be displayed in the "Ticket List/QR Issuance" section of the account menu on the My Page.
※On the day of the match, please present your "SOCIO card" at the entrance gate and your "QR ticket" (admission ticket) at the entrance to the vocal support area.
[Updated: 10/8 Shonan Bellmare Match Ticket Sales Schedule]
Sep 16 (Fri) 10:00 [For SOCIO members only] Start of ticket exchange for "Cheering Area" entrance tickets
Sep 17 (Sat) 10:00 Members pre-sale
Sep 24 (Sat) 10:00 General sale
[Updated: 10/12] Cerezo Osaka Match Ticket Sales Schedule (Planned)
Sep 20 (Tue) 10:00 [Home General Admission SOCIO Members Only] "Cheering Area" Ticket Exchange Starts
Sep 21 (Wed) 10:00 Member Pre-sale
Sep 28 (Wed) 10:00 General Sale
※Once the maximum number of seats in the vocal support area is reached after the start of ticket exchange and sales, the exchange and sales will end. If the maximum number is reached on the day of ticket exchange, there will be no ticket sales. In addition, for those who have not obtained a home general admission ticket SOCIO, please watch the game from the upper level of the home general admission area or change your seat to the back general admission seat described in [5.] below and watch the game.
※Socio members who have purchased half-year tickets for home general admission seats will also be affected.
※Ticket exchange is limited to one ticket per SOCIO number.
※Please note that resale tickets are only available for "Home General Admission Upper Level".
※If you only have transfer tickets, you will be guided to the "Upper Home Free Seat" area. However, if you have obtained an admission ticket to the "Cheering Area," you can also enter the "Cheering Area" by transferring the admission ticket.
[Flow until entering the "Cheering Area"]
(1) Please enter the stadium as usual with your SOCIO card.
※You cannot enter with a ticket to the "Cheering Area with Voice"
(2) Please present the admission ticket (QR code) for the "Cheering Area" that you have obtained in advance when entering the "Cheering Area" for vocal support.
※Entry to the "Voice Support Area" with SOCIO card is not allowed.
5. Regarding changing seats to Back Free Seats
For corporate annual ticket holders who have purchased Home Free Seats SOCIO and Home Free Seats, we will accept seat changes to Back Free Seats on the day of the match. Please come to the member reception tent in the Main/Back area on the day of the match.
【Target】
・Home general admission for all SOCIO members (both advance seating and refund methods)
・For those who have purchased Home General Admission tickets as part of the Corporate Annual Ticket package, please exchange them for paper tickets at the Corporate Annual Ticket Exchange booth before entering.
【Reception Location】
Club Support Member Booth (Main Back)
【Reception hours】
From opening to the end of halftime
【Price】
Adult: 600 yen
U-18: 200 yen
※Payment is cash only
