NEWSNews

2021.3.23[Club Announcement]

4/7 (Wed) About wheelchair seats, disabled parking spaces, and magnetic loop seats for the Sapporo match

Apr 7 (Wed) Regarding the wheelchair seats, disabled parking spaces, and magnetic loop seats for the Hokkaido Consadole Sapporo match, the operational methods are as follows. We apologize for any inconvenience and appreciate your understanding and cooperation.

※The application method for parking spaces for people with disabilities and magnetic loop seats has changed partially from the 2021 season. Please confirm and apply.

◇4/7 (Wed) Sapporo match ticket sales here

□Target match
2021 Meiji Yasuda Life J1 League Sec. 8
April 7, 2021 (Wed) FC Tokyo vs Hokkaido Consadole Sapporo
(19:00 Kickoff / Ajinomoto Stadium)

□Wheelchair seat usage method
No advance reservation is required for wheelchair seats.
Please purchase tickets and come directly to the stadium.

1. Viewing Area
"Main S Front" Wheelchair Seats (Former Permanent Wheelchair Seats/13 seats)
"Main S Rear"・"Back Rear"・"Back Center Rear" Wheelchair Seats (Former Temporary Wheelchair Seats/Approximately 40 seats)
"Visitor Rear" Wheelchair Seats (Approximately 13 seats) *The number of seats may vary depending on the sales situation.
※Wheelchair seats at the home seats and the back of the south side seats are not available for use.


2. Ticket Purchase
Only one accompanying person is allowed, and for 2 or more people, please note that they will be watching the game from the seat of the purchased ticket.

▽Home Wheelchair Seats
※This is the cheering seat for FC Tokyo.
(1)For those who have a disability certificate
Please purchase a home seat ticket regardless of the wheelchair seat type for watching the game.


(2) If you do not have a disability certificate, please purchase a ticket for the wheelchair seating area where you can watch the game.

※Main S Front Wheelchair Seats are prioritized for those with disability certificates. Please note that depending on the usage on the day, you may be guided to the Main S Rear Wheelchair Seats.

▽Visitor Wheelchair Seats
※Visitors' support is only possible in the visitor wheelchair seats.
Please purchase visitor seat tickets regardless of the presence or absence of a disability certificate.


3. Wheelchair Accessible Entrance
There is a dedicated entrance for wheelchair access. You can also enter from the main gate.
※Please make sure to bring your disability certificate as we may ask to check it at the wheelchair entrance.


4. Notes

Please cooperate to prevent the spread of infection.
①Temperature Measurement
On the day of the event, temperature measurement will be conducted at the entrance gates and wheelchair entrances (ground floor). Please note that if your temperature is 37.5℃ or higher, you will be denied entry even if you have a ticket. Thank you for your understanding.
② About seat spacing
Please be seated with a space between seats.
③ Understanding the viewing location
On the day of the match, in the wheelchair seating area where you will be watching, the staff will check the seat number of the ticket you purchased and the wheelchair seat number for contact tracing and notification in case of infection (including accompanying persons).


□Accessible Parking for People with Disabilities
Prior reservation is required. Parking without reservation is not allowed, so please make sure to apply during the application period.
1. Target Audience
For those who have a disability certificate

2. How to Use
(1) Please fill in the necessary information on the application form and apply by email (unei@fctokyo.co.jp) during the application period using one of the following methods.
① Fill in the necessary information on the application form, attach it to an email, and apply
※PDF, jpg, and other file formats are acceptable.
② Include the following necessary information in the email body and apply
1. Name (Furigana) 2. Address 3. Phone Number 4. Email Address 5. Name of Target Person (※If different from applicant) 6. Seat Preference (Wheelchair or General Audience) 7. Vehicle Information (Manufacturer, Model, Color, License Plate Number)

◇Please download the attached PDF at the bottom for the application form for disabled parking.
※For first-time applicants, please also submit a copy of your disability certificate.
From the 2021 season, applications will be accepted by email only. Please note that we are unable to accept applications by fax. We apologize for any inconvenience caused to those who have previously applied by fax. Thank you for your understanding.

(2) We will send you the information for the day of the match by email up to 2 business days before the match date.
※If you do not receive an email by the day before the match, please contact the following inquiry desk.
※Please note that we are unable to accept individual inquiries regarding the results of the lottery.
※Please set your email settings to allow receiving emails from "@fctokyo.co.jp" so that you can receive the notification email.

3. Application Period
General Ticket Sales Date Mar 26 (Fri) 10:00 - Mar 31 (Wed)
※Please note that the period is shorter due to the ticket sales period. We apologize for any inconvenience caused.
※Please note that we cannot accept applications before the start of the application period or after the deadline.

□Magnetic Loop Seats
Ajinomoto Stadium offers "Magnetic Loop Seats" for those using hearing aids. These seats use the "telecoil" function on the hearing aid to deliver sound picked up by the microphone directly to the hearing aid.
※Please note that if tickets are sold out during the pre-sale or advance sale period, we may not be able to provide tickets.

1. Sales Area
Main S Seat [South Side, Lower Level] 5,700 yen
※Please note that seat selection is not available.
2. How to use
(1) Fill in the necessary information on the application form and apply by email (unei@fctokyo.co.jp) during the application period using one of the following methods.

① Fill in the necessary information on the application form and attach it to the email to apply
※PDF, jpg, and other file formats are acceptable.
②Include the following necessary items in the email body and apply
1. Applicant's name (furigana) 2. Address 3. Phone number 4. Email address 5. Target person (※ If different from the applicant) 6. Number of customers using magnetic loop seats 7. Number of accompanying persons

◇Please download the PDF at the bottom for the magnetic loop seat application form (2021).
※If you have a disability certificate, please also submit a copy of the disability certificate at the time of the first application for the season.
From the 2021 season, applications will be accepted by email only. Please note that we cannot accept applications by FAX. We apologize for any inconvenience caused to those who have applied by FAX in the past, and thank you for your understanding.

(2) Tickets and invoices will be sent by mail up to 2 business days before the match day.
※If your tickets do not arrive by the day before the match, please contact the following inquiry desk.

3.Application Period
General ticket sales from March 26 (Fri) 10:00 to March 31 (Wed)
※Please note that the period will be shorter due to the ticket sales period.
※Please note that we cannot accept applications before the application period begins or after the deadline.

4. Other
(1) This service requires hearing aids with telecoil functionality, so please prepare them individually.
(2) This is only for advance reservation and sales. Please note that we cannot prepare on the day.


【Contact Information】
FC Tokyo Operations and Public Relations Department
E-Mail unei@fctokyo.co.jp


▽Application Form