NEWSNews

2022.2.04[Fan Zone]

To all 2022 SOCIO・Club Support Members

2022 season annual tickets and club support members, we would like to inform you about the delivery date of SOCIO cards and membership cards.

Delivery of □ Annual Tickets
Regarding the delivery of annual tickets, please see the following. Thank you. If you have also applied for Club Support Membership, we will send the annual tickets together with it. If you have not applied at the same time, they will be sent separately.
Please note that the matches against Júbilo Iwata on Feb 23 (Wed) and Nagoya Grampus on Feb 26 (Sat) will be restricted matches. If you have chosen the "refund method", these matches will be considered as "matches where entry with SOCIO card is not possible", and you will need to purchase tickets yourself. Please be aware of this.
'If you have selected the "Pre-allocated seating method", entry is possible with the SOCIO card.'
◇2/23 (Wed) Ticket sales for the Iwata match here
◇2/26 (Sat) Ticket sales for the Nagoya match here

▷Recruitment starts ~ by Dec 24, 2021 (Fri), for those who have made payment
⇒Annual ticket set will be sent sequentially starting from Feb 10 (Thu)
※Please note that it may take up to 1 week from the above shipping date for the items to be shipped sequentially.
※Please note that you cannot specify the delivery date or time before delivery.
※If you are not at home at the time of delivery, the delivery company (Yamato Transport) will leave a delivery notice in your mailbox or similar location. Please contact the phone number listed on the delivery notice and arrange for redelivery.

▷For those who made a payment after Dec 25 (Sat),
the distribution will be at the game venue of the home games after the Júbilo Iwata match on Feb 23 (Wed). Please note that it may take significantly longer to receive the item due to infection prevention measures, etc.
We will inform the relevant parties separately once the date, time, and location of the pick-up are determined.

【Contact for Annual Ticket Inquiries】
FC Tokyo CRM Department
MAIL: socio@fctokyo.co.jp


About the delivery of □ Club Support Members
The shipment is scheduled to be sent on the following schedule, so thank you in advance.
※Even for people with the same address, the arrival may be delayed by a few days depending on the shipping status.
Please note that you can check the serial key for the 2022 special ticket from the members-only My Page.
Before delivery, please check the 2022 special benefit tickets from the members-only My Page.
◇Member-only My Page is here

▷Recruitment starts until Dec 24, 2021 (Fri)for those who have made a payment
⇒From Feb 10 (Thu), shipping will be done at any time
※If it does not arrive by Feb 18 (Fri), please contact the inquiry contact below.

▷Dec 25 (Sat) - Jan 30 (Sun) for those who have made a payment
⇒Scheduled to be shipped on Feb 17 (Thu)
※If it does not arrive by Feb 25 (Fri), please contact the inquiry contact below.

▷Jan 31 (Mon) to Feb 13 (Sun), for those who have made a payment
⇒Scheduled to be shipped on Feb 22 (Tue)

▷Feb 14 (Mon) to Feb 20 (Sun), for those who have made a payment
⇒Scheduled to be shipped on Feb 28 (Mon)

▷From Feb 21 (Mon) onwards, to all those who have made a payment
⇒We will deliver within approximately 2-3 weeks after payment.

【Contact for Shipping Inquiries】
FC Tokyo Club Support Member Office
MAIL:csm@fctokyo.co.jp