Information regarding the delivery date of SOCIO cards and membership cards for those who have applied for annual tickets and club support members for the 2022 season.

□Delivery of annual tickets
Regarding the delivery of annual tickets, please see the following. Thank you. If you have also applied for Club Support Membership, we will send the annual tickets together with it. If you have not applied at the same time, they will be sent separately.
Please note that the matches against Júbilo Iwata on Feb 23 (Wed) and Nagoya Grampus on Feb 26 (Sat) will be restricted matches. If you have chosen the "refund method", these matches will be considered as "matches where entry with SOCIO card is not possible", and you will need to purchase tickets yourself. Please be aware of this.
'If you have selected the "Pre-allocated seating method", entry is possible with the SOCIO card.'
◇2/23 (Wed) Celebration of Iwata Match here
◇2/26 (Sat) Nagoya Match Ticket Sales here

▷Recruitment starts ~ by Dec 24, 2021 (Fri) for those who have made payment
⇒ Annual ticket set will be sent out sequentially starting from Feb 10 (Thu)
※Please note that it may take up to 1 week from the above shipping date for the items to be shipped sequentially.
※Please note that you cannot specify the arrival date or time before delivery.
※If you are not at home at the time of delivery, the delivery company (Yamato Transport) will leave a notification slip in your mailbox, etc. Please contact the phone number listed on the notification slip and proceed with redelivery.

▷For those who have made payment after December 25, 2021 (Sat)
⇒Delivery will be made at the home game venue after the Júbilo Iwata match on February 23 (Wed, holiday). Please note that it may take significantly longer to receive the tickets due to infection prevention measures, etc.
Once the date and location are decided, we will inform only the applicable individuals separately.

[Inquiries about annual tickets]
FC Tokyo CRM Department
MAIL: socio@fctokyo.co.jp


□Delivery for Club Support Members
The shipment is scheduled to be sent on the following schedule, so thank you in advance.
※Even for people with the same address, the arrival may be delayed by a few days depending on the shipping status.
Please note that you can check the serial key for the 2022 special ticket from the members-only My Page.
Before delivery, please check the 2022 special benefit tickets from the members-only My Page.
◇Member-only My Pagehere

▷Recruitment starts~by December 24, 2021 (Friday)for those who have made a payment
⇒From Feb 10 (Thu), shipping will be done at any time
※If you do not receive it by Feb 18 (Fri), please contact the inquiry desk below.

▷For those who have made a payment from Dec 25, 2021 (Sat) to Jan 30, 2022 (Sun)
⇒Scheduled to be shipped on Feb 17 (Thu)
※If you do not receive it by Feb 25 (Fri), please contact the following inquiry desk.

▷For those who have made a payment from Jan 31 (Mon) to Feb 13 (Sun)
⇒Scheduled to be shipped on Feb 22 (Tue)

▷For those who have made a payment from Feb 14 (Mon) to Feb 20 (Sun)
⇒Scheduled to be shipped on Feb 28 (Mon)

▷For those who have made a payment on or after Feb 21 (Mon)
⇒It will be delivered within approximately 2-3 weeks after payment.

【Contact for Shipping Inquiries】
FC Tokyo Club Support Member Office
MAIL:csm@fctokyo.co.jp